“We recently purchased a 20-year-old home with an aging geothermal system that needed replacement. Timing was critical to ensure the new system was installed shortly after closing, especially with the busy Thanksgiving week and the approaching deadline for the 2024 federal tax credits. Hoveln Heating & Cooling exceeded all expectations.
From our initial contact through the final decision, the process moved remarkably quickly. Despite the busy season with the first cold spell of the year, Brant Hoveln made time for us to visit their office, where he carefully walked us through our options. He was thorough and patient, ensuring we selected the best unit for our home.
The installation process was seamless. The technical team worked continuously, swiftly, and professionally. They left the work area spotless—without a trace of their presence—and completed the installation in just six hours. Punctual and highly skilled, they were supported by both Brant Hoveln and the owner, Jeff Hoveln, who were on-site to oversee the process.
The new geothermal system has been a game-changer. It’s incredibly quiet, maintains a perfectly comfortable climate, and operates with impressive efficiency. We had the chance to experience the old system for one night, and the difference with the new unit is remarkable.
Customer service has been excellent. The team is highly responsive by both email and phone, ensuring all our questions and concerns were addressed promptly.
Overall, we couldn’t be more satisfied with Hoveln Heating & Cooling. Their professionalism, responsiveness, and expertise make them a company we would confidently recommend to others.”
“I appreciate the Hoveln service team. They have always explained the tests they do to check the mechanicals — give me results and share the acceptable range of results so that I understand the efficiency of our system. This last visit, there was a small issue that the technician tried addressing, but his tests didn't give a clear answer. He called a couple times for additional support and input. Together with a "team" they found the answer and were able to do the minor repair. I appreciate people who work together.
Hoveln personnel are prompt, the office keeps you informed while waiting, and everyone seems courteous and kind.”
“Professional and enjoyed talking with the technician.”
“Jay Nava is fantastic and is always explaining everything so thoroughly and ensuring everything is done accurately.”
“Jay Nava is fantastic and is always explaining everything so thoroughly and ensuring everything is done accurately.”
“Maintenance crew was on time, courteous, very professional. clean up performed, and items checked to make certain all was working as required. In addition, sales staff was very knowledgeable and friendly. Would definitely recommend Hoveln for your heating and cooling needs.”
“Our HVAC system and hot water heater were very old and needed to be replaced. We reached out to several local companies for estimates. Brant from Hoveln Heating and Cooling was by far the most professional and knowledgeable person who came out. It was an easy choice for us to choose Hoveln. Trent and Tyler were the technicians who came out and installed everything. There were some unexpected issues that they quickly and professionally took care of. Our new systems are super efficient and quiet. We couldn’t be happier with our experience!”
“I have been a customer of Hoveln's for many many years. They have moved the heating and air conditioner, moved the water heater, changed out the toilets and other maintenance to our home. They just changed the 30-year-old water heater. We have been very pleased with all our dealings with Hoveln. The employees are friendly and professional in every aspect I would like to recognize Trent for the water heater installation, Kristal for her office help, and Bryant for his explanation of events.
Thank You,
Richard”
“Hoveln was there for my family in our time of need.. They responded to our call promptly, assessed the situation and we're able to order us a new water heater and have it installed in a timely fashion. The office staff and the technician were both very professional, friendly and compassionate! We were very satisfied with the job they did and would not hesitate to call on them again.”