“Service guys are always very polite, friendly and nice. They always respect your house by not tracking anything inside.”
“As Hoveln customers since 2003, we’ve been very happy with their service and communication. The technicians always call with an ETA, and the company calls to schedule the yearly service (one less thing to remember!). When we’ve had to call for service (only twice all these years) they have gotten us on the books quickly.
Hoveln recently replaced our whole system, and we had no complaints from sales through installation. The install team that came was respectful of the property, used shoe covers/floor cloths along the whole path, and cleaned up when they were done. They also called a few days later to see if there were any issues!”
“Great semiannual HVAC systems checkups. The service tech discovered a manufacturer defective part; found a replacement part, picked it up and installed it. WOW … just in time for the polar vortex! Thanks for the great service over many years! Dave Whitford”
“We recently purchased a 20-year-old home with an aging geothermal system that needed replacement. Timing was critical to ensure the new system was installed shortly after closing, especially with the busy Thanksgiving week and the approaching deadline for the 2024 federal tax credits. Hoveln Heating & Cooling exceeded all expectations.
From our initial contact through the final decision, the process moved remarkably quickly. Despite the busy season with the first cold spell of the year, Brant Hoveln made time for us to visit their office, where he carefully walked us through our options. He was thorough and patient, ensuring we selected the best unit for our home.
The installation process was seamless. The technical team worked continuously, swiftly, and professionally. They left the work area spotless—without a trace of their presence—and completed the installation in just six hours. Punctual and highly skilled, they were supported by both Brant Hoveln and the owner, Jeff Hoveln, who were on-site to oversee the process.
The new geothermal system has been a game-changer. It’s incredibly quiet, maintains a perfectly comfortable climate, and operates with impressive efficiency. We had the chance to experience the old system for one night, and the difference with the new unit is remarkable.
Customer service has been excellent. The team is highly responsive by both email and phone, ensuring all our questions and concerns were addressed promptly.
Overall, we couldn’t be more satisfied with Hoveln Heating & Cooling. Their professionalism, responsiveness, and expertise make them a company we would confidently recommend to others.”
“I appreciate the Hoveln service team. They have always explained the tests they do to check the mechanicals — give me results and share the acceptable range of results so that I understand the efficiency of our system. This last visit, there was a small issue that the technician tried addressing, but his tests didn't give a clear answer. He called a couple times for additional support and input. Together with a "team" they found the answer and were able to do the minor repair. I appreciate people who work together.
Hoveln personnel are prompt, the office keeps you informed while waiting, and everyone seems courteous and kind.”
“Professional and enjoyed talking with the technician.”
“Jay Nava is fantastic and is always explaining everything so thoroughly and ensuring everything is done accurately.”
“Jay Nava is fantastic and is always explaining everything so thoroughly and ensuring everything is done accurately.”
“Maintenance crew was on time, courteous, very professional. clean up performed, and items checked to make certain all was working as required. In addition, sales staff was very knowledgeable and friendly. Would definitely recommend Hoveln for your heating and cooling needs.”