Customer Testimonials


Heat Pump Installation in Champaign, IL 61822

“Fantastic service!!!” – Rebecca P.

Other Service in Champaign, IL 61822

“I was very pleased with Brandon when he came to do the yearly check on the furnace system. He cleaned and while doing so, found an issue with my blower mower. He fixed it temporarily while waiting for a new motor.

Brandon, as well as Jay and the other technicians at Hoveln are very knowledgeable and pleasant to work with. The office staff are always so helpful.”

– Gail C.

Heat Pump Service in Champaign, IL 61822

“I was very pleased when Jay came to install a new blower motor for my furnace. He was very efficient and took the time to thoroughly check out the system and also took the time to explain the operation to me.

I have always been pleased with the technicians and staff at Hoveln for the last 16 years.”

– Gail C.

Gas Furnace Service in Champaign, IL 61821

“Jay was thorough! We have used Hoveln for 25 years. They always address our concerns with professionalism.”

– Ron B.

Geothermal Heat Pump Service in Mahomet, IL 61853

– Martin V.

Radiant Flooring Service in Urbana, IL 61801

“We discovered that the hot water heater that provided radiant heating in our workshop had stopped working a few days before we were leaving for a one-week vacation and the weather was getting very cold (highs in the 20s). Hoveln responded very quickly and Andy quickly discovered the problem and was able to replace the bad heating element at the time of service as he had a spare in his truck.”

– Peter A.

Geothermal Heat Pump Service in Monticello, IL 61856

“Very friendly. Efficient. Thorough. Trustworthy. My only concern is the cost always seems high.”

– Ann M.

Geothermal Heat Pump Service in Monticello, IL 61856

“Very happy. Arrived in the timeframe I was give, and was fast, professional, and curtious.”

– Jay K.

Gas Furnace Service in Champaign, IL 61821

“On Time – Good Service!!”

– Marshall R.

Gas Furnace Service in Mahomet, IL 61853

“Excellent semi-annual maintenance check. Though I’m sorry I did not catch the technicians name, he was excellent. Attended to each and every data point on the service check list, and then explained each of them to me at the end. He was totally efficient in his use of time, and clearly provided full and focused attention to all factors related to our furnace performance.”

– Terry R.

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Kim C
Kim C
18:48 21 Jul 21
Mary Edwards
Mary Edwards
13:02 20 Jul 21
William Tucker
William Tucker
20:38 16 Jul 21
I have done business both professionally and personally for over 30 years. They are first - class.
Marjorie Tingley
Marjorie Tingley
13:49 26 Jun 21
David Mennenga
David Mennenga
13:44 23 Jun 21
Tim Smith
Tim Smith
15:30 05 Jun 21
Michael Ragsdale
Michael Ragsdale
18:48 28 May 21
Outstanding company. Have been using them for many years and have always had a positive experience. Highly recommend.
Hanna Pride
Hanna Pride
17:00 27 May 21
Hoveln Heating and Cooling has been a joy to work with for over 2 years now. We love that they are a locally owned and operated family business. Recently in our rental property our hot water heater went out and they were there to diagnose and replace it quickly and efficiently. Anytime we have an HVAC/Furnace or plumbing issue in our house or rental property we don’t hesitate to contact them and we find that their service is superior to others in town. Thank you guys for all you do for us! - Hanna MacKichan
Heather Simpson
Heather Simpson
19:25 05 May 21
Anytime I call, always get a helpful person on the phone and the service we've received from them has been amazing. We have now had two furnaces and two a/c units installed by them and we couldn't be happier with the work from them. They were very professional and quick getting both systems in. I would highly recommend them to anyone who asked.
Brenda Riney
Brenda Riney
21:02 27 Apr 21
Great group of workers. Arrived when they said and stayed until installation was completed.
Gary Busboom
Gary Busboom
00:14 31 Mar 21
The service technician was very knowlegable and very polite. I was really impressed with his knowledge
Mason Lakatos
Mason Lakatos
14:23 28 Mar 21
Jedidiah Willard (Jed)
Jedidiah Willard (Jed)
00:05 11 Mar 21
The Hoveln tech Brandon did an excellent job diagnosing and fixing the issue with our generator. He was professional, friendly, and very knowledgeable. I will definitely call Hoveln again in the future!
Justin Penrod
Justin Penrod
23:57 03 Feb 21
David Sepkoski
David Sepkoski
17:53 28 Jan 21
Great, friendly staff, knowledgable engineers, and very responsive! I had a heating emergency this winter and Hoveln came out right away, fixed the problem, and followed up with me afterwards.
Scott Kesler
Scott Kesler
18:19 22 Dec 20
AVOID THIS COMPANY AT ALL COSTS. After leaving an unflattering review for poor service, we were threatened by the company that they would withhold information we paid for until I removed my review!Tech told us our system was perfect during a tune-up and then the system stopped working 2 days later. We were told the heat exchanger was defective after the tune-up checklist marked it “good.” When it stopped working they were infuriating to work with as they are most certainly not open 24/7. At 10pm I was told I couldn’t get a call back until 6am while I was trying to figure out if there was a CO leak.The couple of techs that came to my house were incredibly nice and professional. However Renee was infuriatingly rude.
James Roach
James Roach
00:54 12 Dec 20
Paula Wolken
Paula Wolken
04:17 18 Nov 20
Martin Cutter
Martin Cutter
04:18 10 Nov 20
Very professional job well done.
Margie Ashcraft
Margie Ashcraft
13:51 21 Jul 20
Hoveln Heating and Cooling was great to work with. I needed both furnace and air, and was provided with a great system in a timely manner. Jeff came out to check my existing system and recommend what I needed. The installation crew was awesome. They were very professional and friendly. It was in the 90's while they worked and they did their best to make sure that I would have air for long as possible during the 3 day installation. I appreciated that they kept the back gate shut while working and helped ensure that my dogs didn't get out! Great Job Hoveln!
Jamie Perry
Jamie Perry
21:35 25 Jun 20
Charlie Belcher
Charlie Belcher
19:57 25 Jun 20
Very trustworthy and professional!
Greg Knott
Greg Knott
03:09 13 Jun 20
Excellent company. I would highly recommend Hoveln Heating and Cooling.
BD Frazier
BD Frazier
21:05 09 Jun 20
Installers were professional and friendly, were on time and didn't mess around installing our hot water heater, his work was excellent
steven ziegler
steven ziegler
01:40 18 Apr 20
Tom Shields
Tom Shields
01:38 14 Jan 20
Great service and product. Highly recommend.
Lindsay Vahling
Lindsay Vahling
13:11 10 Jan 20
Hoveln has been great! We have been dealing with some issues for a few years and when I brought Hoveln on, they immediately started working with me on what was going on. They take the time to explain to me what is going on and what they need to do. It is so nice to have someone take the time to talk with me and allow me to understand what is going on. The staff have all been wonderful to talk with and work with. All are very kind and courteous. I would highly recommend Hoveln to all! We won't be using anybody else for our home and business!
Donna Brown
Donna Brown
16:30 14 Nov 19
Adam Time
Adam Time
18:56 15 Aug 19
Greg and Brandon showed up. Kind profesional serviced my 1988 Bryant system.Preformed preventative maintenance.Found and fixed many things I knew about.Only a trained eye and caring professionalsWould ever find this.This is the first time in decades did this happen.Rate them 6
Izck Sturmie
Izck Sturmie
22:42 02 Jul 19
Hoveln was responsive, professional and courteous. However, I learned after the fact I was grossly overcharged. They charged $410 for 3 pounds of R22! Google it, that's an overcharge by a factor of nearly 10! With the service to add the three pounds of R22 to my system, my total bill was $603!!!
George Williams
George Williams
23:18 10 Jun 19
Hoveln installed are A/C. And we have had great service. Greg Rhodes the service Tech. has been great to work with.
Luke Zwilling
Luke Zwilling
23:33 22 May 19
Staci McDannel
Staci McDannel
13:50 13 May 19
Connie Gyorr
Connie Gyorr
16:35 03 Jan 19
Deanna Buss
Deanna Buss
18:30 19 Dec 18
We we're very happy with delivery and install of Bryant product. Trent and Jay dis great job with installation.
Denise King
Denise King
17:40 12 Dec 18
Great company!
Troy Williams
Troy Williams
03:39 23 Oct 18
Excellent customer service, team is top notch, great pricing on sump pumps. They solved my problems, installed my system perfectly and beat out pricing and were able to work around my schedule. What else can one ask for? I also want to mention how clean these guys are when walking in your house, shoe covers and laying down canvas, the only team I have met so far that does that.
Abra Leskis
Abra Leskis
12:56 05 Sep 18
I am so pleased with Hoveln's service! They were prompt, professional and extremely helpful. My service technician was great, he explained the problem and took care of it immediately. My A/C was up and running in no time. I would definitely recommend this company.
Bella
Bella
20:08 18 Jul 18
Great service and great people!
Evan Smith
Evan Smith
12:08 27 Jun 18
Gregg Rose
Gregg Rose
18:39 25 Jun 18
Chad Elliott
Chad Elliott
20:23 03 May 18
Hoveln is great to work with, and all the staff are friendly, honest, and professional. Highly recommend!
Steve Craddock
Steve Craddock
02:58 24 Apr 18
Peggy Blue
Peggy Blue
16:02 11 Mar 18
A Ginalick
A Ginalick
11:58 23 Feb 18
Greg was polite and thorough. He did a great job explaining the service of our geothermal unit.
Michael Henry
Michael Henry
02:44 05 Oct 17
excellent service as always
Judy Howdyshell
Judy Howdyshell
02:56 29 Sep 17
Long time customer. They installed a water furnace about 15 years back. We are pleased with both the performance of the furnace and the service that they have provided.
Tracy Jobe
Tracy Jobe
12:29 12 Jul 17
Wanda Tracy
Wanda Tracy
14:15 04 Jul 17
Excellent service and 100% satisfaction. You can trust these folks!!
Michael Stark
Michael Stark
21:40 28 Jun 17

Need HVAC or Plumbing Service?

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Call us at 217-643-2125!


Hoveln Heating and Cooling, Inc. proudly provides HVAC and plumbing service to Champaign, Fisher, Gifford, Homer, Loda, Mahomet, Monticello, Paxton, Rantoul, Savoy, Sidney, St. Joseph, Tolono, Tuscola, Urbana, and the surrounding central Illinois communities. Visit our service area page for more coverage details, call us at 217-643-2125, or request service online today.