Customer Testimonials


Heat Pump Installation in Champaign, IL 61822

“Fantastic service!!!” – Rebecca P.

Other Service in Champaign, IL 61822

“I was very pleased with Brandon when he came to do the yearly check on the furnace system. He cleaned and while doing so, found an issue with my blower mower. He fixed it temporarily while waiting for a new motor.

Brandon, as well as Jay and the other technicians at Hoveln are very knowledgeable and pleasant to work with. The office staff are always so helpful.”

– Gail C.

Heat Pump Service in Champaign, IL 61822

“I was very pleased when Jay came to install a new blower motor for my furnace. He was very efficient and took the time to thoroughly check out the system and also took the time to explain the operation to me.

I have always been pleased with the technicians and staff at Hoveln for the last 16 years.”

– Gail C.

Gas Furnace Service in Champaign, IL 61821

“Jay was thorough! We have used Hoveln for 25 years. They always address our concerns with professionalism.”

– Ron B.

Geothermal Heat Pump Service in Mahomet, IL 61853

– Martin V.

Radiant Flooring Service in Urbana, IL 61801

“We discovered that the hot water heater that provided radiant heating in our workshop had stopped working a few days before we were leaving for a one-week vacation and the weather was getting very cold (highs in the 20s). Hoveln responded very quickly and Andy quickly discovered the problem and was able to replace the bad heating element at the time of service as he had a spare in his truck.”

– Peter A.

Geothermal Heat Pump Service in Monticello, IL 61856

“Very friendly. Efficient. Thorough. Trustworthy. My only concern is the cost always seems high.”

– Ann M.

Geothermal Heat Pump Service in Monticello, IL 61856

“Very happy. Arrived in the timeframe I was give, and was fast, professional, and curtious.”

– Jay K.

Gas Furnace Service in Champaign, IL 61821

“On Time – Good Service!!”

– Marshall R.

Gas Furnace Service in Mahomet, IL 61853

“Excellent semi-annual maintenance check. Though I’m sorry I did not catch the technicians name, he was excellent. Attended to each and every data point on the service check list, and then explained each of them to me at the end. He was totally efficient in his use of time, and clearly provided full and focused attention to all factors related to our furnace performance.”

– Terry R.

1 2 3 6

Andrew Sticklen
Andrew Sticklen
21:30 19 Jan 22
I started using Hoveln Heating and Cooling in late 2010, when I had them install a new water heater and HVAC system. I've had them do the maintenance since then. They're always professional, responsive, and friendly. Most importantly, I always feel they're being honest with me. I strongly recommend them!
Peg Schluter
Peg Schluter
20:19 18 Jan 22
Hoveln Heating & Cooling were very responsive when our 23-year old furnace needed replacing. They were professional and answered all of our questions.
Michael Henry
Michael Henry
16:57 16 Jan 22
excellent service as always
SandyLu Newport
SandyLu Newport
18:09 14 Jan 22
We have been with Hovelin for 16 years since they installed our current furnace. We use their yearly maintenance agreement and have always had respectful, knowledgeable workers sent to the home.
Sara Peters
Sara Peters
19:22 13 Jan 22
We were very pleased with the technician who came to perform the maintenance inspection on our furnaces. He was thorough, competent, friendly, and professional.The office staff also made the scheduling process easy and convenient.
Peter Tracy
Peter Tracy
16:06 13 Jan 22
J Fox
J Fox
17:14 10 Jan 22
I can trust you to do an excellent job, whether you are doing a repair or servicing our unit.
Tim Smith
Tim Smith
16:10 04 Jan 22
We had our new Bryant Evolution with Smart thermostat installed in 2018.They did a very professional installation of the furnace and AC unit. We didn't realize how inefficient and undersized our old system was. It did make a big difference in comfort, as well as our heating and ac bill. I would recommend Hoveln heating and cooling.We also have an annual service agreement with them to maintain our furnace and AC unit both spring and fall, the technicians are very courteous and professional....Tim
samuel feinberg
samuel feinberg
22:14 01 Jan 22
Freda Poe
Freda Poe
21:55 30 Dec 21
David Mennenga
David Mennenga
17:07 27 Dec 21
Gail Carlson
Gail Carlson
19:39 23 Dec 21
Hoveln Heating & Cooling LLC, Inc. is a family owned business run by Jeff and Shari Hoveln.. They are both pleasant to work with and always go above and beyond.I have been a satisfied customer for 19 years. Hoveln installed my HVAC and plumbing. They inspect my equipment twice yearly and are there for me if an issue arises.The Office Staff is curteous and knowledgeable. They always take the time to work with me to make an appointment that fulfills my need.The Installers are always punctual and pleasant. They are knowledgeable and very patient. They take the time to explain the operations of my systems
Mary Edwards
Mary Edwards
20:25 25 Oct 21
Kenneth Gordon
Kenneth Gordon
18:11 13 Oct 21
We have two hydro furnace units which Hoveln installed about a decade ago. The units have proven reliable and low maintenance. Our most recent contact with Hoveln was for annual inspection and cleaning. The technician arrived when he was scheduled to arrive. He obviously knew what he was doing and completed the task effectively. He was courteous to us and explained clearly what had been done. What isn't to like about all of that?
Julie Suits
Julie Suits
02:15 09 Oct 21
Always reliable and trustworthy. Great company to use for heating, cooling and plumbing.
Kevin Kauffman
Kevin Kauffman
18:32 23 Sep 21
Dennie Mangers
Dennie Mangers
17:19 22 Sep 21
Replace outside faucet, which was not a critical timely need, but they were able to schedule the repair at my convenience in a timely manor.
Michael Somers
Michael Somers
21:00 11 Sep 21
Easy to work with and informative about options. New equipment looks great and is functioning well. Clean and neat.
Connie Gyorr
Connie Gyorr
15:46 11 Sep 21
John Mills
John Mills
19:16 09 Sep 21
I have used Hoveln for 22 years now. The installed my geothermal system when the house was built and I have used them ever since. Always easy to work with and they are very professional and have great service. This last service call involved diagnosing and fixing an unusual problem with our water softener and they figured it out quickly and repaired it that day.
Jerry Young
Jerry Young
22:18 06 Sep 21
Richard Berg
Richard Berg
21:30 05 Sep 21
Very professional.
nicole cravens
nicole cravens
15:03 28 Aug 21
Nancy Johansen
Nancy Johansen
17:50 23 Aug 21
I have used Hoveln for seven years and never been disappointed. They installed a new furnace and air conditioner for me seven years ago, and I have not had any issues with either one. Just recently they replaced my water heater, and I was impressed with their customer service and responsiveness. Highly recommend!
Eli Lazar
Eli Lazar
16:58 23 Aug 21
The people there are amazing and a pleasure to work with, the workmanship is perfect, they are always on time, and the pricing is very reasonable. However, what really keeps me loyal to them is how honest they are when they come out for service. I never feel like I am being sold on anything, and they are just really straightforward on what needs to be repaired/replaced, or what they think will last. They are by far the best company I have ever worked with, and I always recommend them to everybody I know.
Kim C
Kim C
18:48 21 Jul 21
William Tucker
William Tucker
20:38 16 Jul 21
I have done business both professionally and personally for over 30 years. They are first - class.
Marjorie Tingley
Marjorie Tingley
13:49 26 Jun 21
Tim Smith
Tim Smith
15:30 05 Jun 21
Michael Ragsdale
Michael Ragsdale
18:48 28 May 21
Outstanding company. Have been using them for many years and have always had a positive experience. Highly recommend.
Hanna Pride
Hanna Pride
17:00 27 May 21
Hoveln Heating and Cooling has been a joy to work with for over 2 years now. We love that they are a locally owned and operated family business. Recently in our rental property our hot water heater went out and they were there to diagnose and replace it quickly and efficiently. Anytime we have an HVAC/Furnace or plumbing issue in our house or rental property we don’t hesitate to contact them and we find that their service is superior to others in town. Thank you guys for all you do for us! - Hanna MacKichan
Heather Simpson
Heather Simpson
19:25 05 May 21
Anytime I call, always get a helpful person on the phone and the service we've received from them has been amazing. We have now had two furnaces and two a/c units installed by them and we couldn't be happier with the work from them. They were very professional and quick getting both systems in. I would highly recommend them to anyone who asked.
Brenda Riney
Brenda Riney
21:02 27 Apr 21
Great group of workers. Arrived when they said and stayed until installation was completed.
Gary Busboom
Gary Busboom
00:14 31 Mar 21
The service technician was very knowlegable and very polite. I was really impressed with his knowledge
Mason Lakatos
Mason Lakatos
14:23 28 Mar 21
Jedidiah Willard (Jed)
Jedidiah Willard (Jed)
00:05 11 Mar 21
The Hoveln tech Brandon did an excellent job diagnosing and fixing the issue with our generator. He was professional, friendly, and very knowledgeable. I will definitely call Hoveln again in the future!
Justin Penrod
Justin Penrod
23:57 03 Feb 21
David Sepkoski
David Sepkoski
17:53 28 Jan 21
Great, friendly staff, knowledgable engineers, and very responsive! I had a heating emergency this winter and Hoveln came out right away, fixed the problem, and followed up with me afterwards.
Scott Kesler
Scott Kesler
18:19 22 Dec 20
AVOID THIS COMPANY AT ALL COSTS. After leaving an unflattering review for poor service, we were threatened by the company that they would withhold information we paid for until I removed my review!Tech told us our system was perfect during a tune-up and then the system stopped working 2 days later. We were told the heat exchanger was defective after the tune-up checklist marked it “good.” When it stopped working they were infuriating to work with as they are most certainly not open 24/7. At 10pm I was told I couldn’t get a call back until 6am while I was trying to figure out if there was a CO leak.The couple of techs that came to my house were incredibly nice and professional. However Renee was infuriatingly rude.
James Roach
James Roach
00:54 12 Dec 20
Paula Wolken
Paula Wolken
04:17 18 Nov 20
Martin Cutter
Martin Cutter
04:18 10 Nov 20
Very professional job well done.
Margie Ashcraft
Margie Ashcraft
13:51 21 Jul 20
Hoveln Heating and Cooling was great to work with. I needed both furnace and air, and was provided with a great system in a timely manner. Jeff came out to check my existing system and recommend what I needed. The installation crew was awesome. They were very professional and friendly. It was in the 90's while they worked and they did their best to make sure that I would have air for long as possible during the 3 day installation. I appreciated that they kept the back gate shut while working and helped ensure that my dogs didn't get out! Great Job Hoveln!
Jamie Perry
Jamie Perry
21:35 25 Jun 20
Charlie Belcher
Charlie Belcher
19:57 25 Jun 20
Very trustworthy and professional!
Greg Knott
Greg Knott
03:09 13 Jun 20
Excellent company. I would highly recommend Hoveln Heating and Cooling.
BD Frazier
BD Frazier
21:05 09 Jun 20
Installers were professional and friendly, were on time and didn't mess around installing our hot water heater, his work was excellent
steven ziegler
steven ziegler
01:40 18 Apr 20
Tom Shields
Tom Shields
01:38 14 Jan 20
Great service and product. Highly recommend.
Lindsay Vahling
Lindsay Vahling
13:11 10 Jan 20
Hoveln has been great! We have been dealing with some issues for a few years and when I brought Hoveln on, they immediately started working with me on what was going on. They take the time to explain to me what is going on and what they need to do. It is so nice to have someone take the time to talk with me and allow me to understand what is going on. The staff have all been wonderful to talk with and work with. All are very kind and courteous. I would highly recommend Hoveln to all! We won't be using anybody else for our home and business!
Donna Brown
Donna Brown
16:30 14 Nov 19
Adam Time
Adam Time
18:56 15 Aug 19
Greg and Brandon showed up. Kind profesional serviced my 1988 Bryant system.Preformed preventative maintenance.Found and fixed many things I knew about.Only a trained eye and caring professionalsWould ever find this.This is the first time in decades did this happen.Rate them 6
Izck Sturmie
Izck Sturmie
22:42 02 Jul 19
Hoveln was responsive, professional and courteous. However, I learned after the fact I was grossly overcharged. They charged $410 for 3 pounds of R22! Google it, that's an overcharge by a factor of nearly 10! With the service to add the three pounds of R22 to my system, my total bill was $603!!!
George Williams
George Williams
23:18 10 Jun 19
Hoveln installed are A/C. And we have had great service. Greg Rhodes the service Tech. has been great to work with.
Luke Zwilling
Luke Zwilling
23:33 22 May 19
Staci McDannel
Staci McDannel
13:50 13 May 19
Deanna Buss
Deanna Buss
18:30 19 Dec 18
We we're very happy with delivery and install of Bryant product. Trent and Jay dis great job with installation.
Denise King
Denise King
17:40 12 Dec 18
Great company!
Troy Williams
Troy Williams
03:39 23 Oct 18
Excellent customer service, team is top notch, great pricing on sump pumps. They solved my problems, installed my system perfectly and beat out pricing and were able to work around my schedule. What else can one ask for? I also want to mention how clean these guys are when walking in your house, shoe covers and laying down canvas, the only team I have met so far that does that.
Abra Leskis
Abra Leskis
12:56 05 Sep 18
I am so pleased with Hoveln's service! They were prompt, professional and extremely helpful. My service technician was great, he explained the problem and took care of it immediately. My A/C was up and running in no time. I would definitely recommend this company.
Bella
Bella
20:08 18 Jul 18
Great service and great people!
Evan Smith
Evan Smith
12:08 27 Jun 18
Gregg Rose
Gregg Rose
18:39 25 Jun 18
Chad Elliott
Chad Elliott
20:23 03 May 18
Hoveln is great to work with, and all the staff are friendly, honest, and professional. Highly recommend!
Steve Craddock
Steve Craddock
02:58 24 Apr 18
Peggy Blue
Peggy Blue
16:02 11 Mar 18
A Ginalick
A Ginalick
11:58 23 Feb 18
Greg was polite and thorough. He did a great job explaining the service of our geothermal unit.
Judy Howdyshell
Judy Howdyshell
02:56 29 Sep 17
Long time customer. They installed a water furnace about 15 years back. We are pleased with both the performance of the furnace and the service that they have provided.
Tracy Jobe
Tracy Jobe
12:29 12 Jul 17
Wanda Tracy
Wanda Tracy
14:15 04 Jul 17
Excellent service and 100% satisfaction. You can trust these folks!!
Michael Stark
Michael Stark
21:40 28 Jun 17
Denise Madden
Denise Madden
13:20 16 Jun 17
Gary Parker
Gary Parker
15:01 30 May 17
Laura Kozuch
Laura Kozuch
12:37 11 May 17
Hoveln always does good work and they are honest!
Georganna Rhodes
Georganna Rhodes
00:46 02 May 17
Jbgam44@gmail.com Gambill
Jbgam44@gmail.com Gambill
21:15 01 May 17
I have dealt with Hoveln for a number of years since they installed a new furnace for us. Their technicians were very knowledgeable and efficient. We have used them for spring and fall service visits ever since. The technicians are very courteous and friendly and I would recommend them to anyone.
Tammy Hodgson
Tammy Hodgson
15:03 01 May 17
Excellent service! I would recommend Hoveln Heating and Cooling to anyone!
Dennis Long
Dennis Long
13:48 01 May 17
Terry the Flyboy
Terry the Flyboy
22:09 29 Apr 17
I was very pleased with the work Hoveln did in replacing both of my home furnace and A/C systems. They performed the work in exactly the timeframe they estimated, and the workmanship is top quality. Their installers and techs were knowledgeable, thoughtful and efficient. Because I have a background in commercial HVAC work, I appreciate their work more than most people. My upstairs furnace, located in the attic, was particular difficult - with restricted access and room to work. The Hoveln installers slightly relocated the new furnace compared to old, allowing more room and making it much easier to change filters now. I recommend Hoveln to anyone looking for quality systems installed by top-notch people.
Darlene Chirolas
Darlene Chirolas
16:40 29 Apr 17
For 20 some years, Hoveln has supplied us with heating, cooling and plumbing services at both our city home and country get-away. They are always there when you need them.
Mary Bauling
Mary Bauling
01:54 29 Apr 17
Mr. Rhodes arrived when scheduled and completed all the maintenance for our Water Furnace system per the maintenance agreement. Very satisfied with service since 1993.
John Wetzel
John Wetzel
17:14 28 Apr 17
We've used Hoveln to maintain heating and cooling equipment for several seasons and have been completely satisfied with their service.
Robert Shipley
Robert Shipley
16:39 28 Apr 17
Best Company that I have ever worked with
Mitch Schluter
Mitch Schluter
16:16 28 Apr 17
Always timely, thorough and friendly. Willing to go the extra mile to make sure you are taken care of and any problems resolved.
Irina Ionin
Irina Ionin
15:35 28 Apr 17
My house has a very small place for heating, cooling, and hot water appliances. I bought the house in 2008 and decided to replace the old appliances. I called to several companies, and when they saw the place, they did not want the job. Until Hoveln Heating and Cooling came and took the task. They did the job perfectly, and since 2008 they come twice a year to check the appliances. I should say that they don't come just to collect money. They (and it is always a serious guy in his 50s or 60s) spent a lot of time with the appliances checking, cleaning, etc. Once I had a problem with the air conditioner, they came immediately, solved the problem, and it cost me nothing. Great business!
Tim King
Tim King
15:07 28 Apr 17
Everything was installed and working as promised, and everyone at Hoveln is EXTRAORDINARLY professional and a pleasure to work with!
jay bell
jay bell
19:19 26 Apr 17
Everything done as promised and on time. Communication excellent which is becoming a rarity these days!
Mike Metzen
Mike Metzen
14:38 20 Apr 17
Our experience with Hoveln has been ongoing since 1999. Our recent building project was enhanced by heating, air conditioning and plumbing expertise from the professionals at Hoveln Heating and Air Conditioning. We highly recommend the quality Hoveln provides.
Thomas Bailey
Thomas Bailey
04:37 20 Apr 17
I found Hoveln because I needed someone who could work on my geothermal unit. They did great work and explained exactly what they were doing. I didn't have a great understanding of the system and they took the time to teach me the basics and explain what wasn't working properly. I have full confidence in Hoveln.
doug elliott
doug elliott
21:46 19 Apr 17
Dick Norton
Dick Norton
20:37 19 Apr 17
Chris was quick, efficient, and thorough. We're ready for summer.
Jan Thomas
Jan Thomas
20:12 19 Apr 17
b Colson
b Colson
01:18 14 Apr 17
Robert Myers
Robert Myers
22:21 23 Feb 17
Excellent
Kate Nofftz
Kate Nofftz
19:47 23 Feb 17
Rick Davis
Rick Davis
02:18 17 Feb 17
We replaced our Water Furnace with a much improved model. It is more efficient should lower our heating and cooling costs. I would highly recommend Hoveln for your HVAC needs.
Betty Minneman
Betty Minneman
17:09 07 Feb 17
elaine stone
elaine stone
20:15 23 Jan 17
Easy to schedule. Courteous and professional visits. We love the service plan and friendly reminders to have our unit serviced.
David James
David James
22:23 20 Jan 17
Responded quickly to an after hours emergency and they are very thorough with the annual maint.contract. Greg was detailed, congenial, and even got along with my anxious puppy Te'o.
Coleen Jones
Coleen Jones
16:45 11 Jan 17
Craig at Hoveln Heating and Cooling does a great job servicing our furnace, air conditioning and generator. Hoveln Heating is very good at responding to any needs we have.
js_loader

Need HVAC or Plumbing Service?

Contact the experts at Hoveln Heating and Cooling, Inc.

Call us at 217-643-2125!


Hoveln Heating and Cooling, Inc. proudly provides HVAC and plumbing service to Champaign, Fisher, Gifford, Homer, Loda, Mahomet, Monticello, Paxton, Rantoul, Savoy, Sidney, St. Joseph, Tolono, Tuscola, Urbana, and the surrounding central Illinois communities. Visit our service area page for more coverage details, call us at 217-643-2125, or request service online today.