“We recently purchased a 20-year-old home with an aging geothermal system that needed replacement. Timing was critical to ensure the new system was installed shortly after closing, especially with the busy Thanksgiving week and the approaching deadline for the 2024 federal tax credits. Hoveln Heating & Cooling exceeded all expectations.

From our initial contact through the final decision, the process moved remarkably quickly. Despite the busy season with the first cold spell of the year, Brant Hoveln made time for us to visit their office, where he carefully walked us through our options. He was thorough and patient, ensuring we selected the best unit for our home.

The installation process was seamless. The technical team worked continuously, swiftly, and professionally. They left the work area spotless—without a trace of their presence—and completed the installation in just six hours. Punctual and highly skilled, they were supported by both Brant Hoveln and the owner, Jeff Hoveln, who were on-site to oversee the process.

The new geothermal system has been a game-changer. It’s incredibly quiet, maintains a perfectly comfortable climate, and operates with impressive efficiency. We had the chance to experience the old system for one night, and the difference with the new unit is remarkable.

Customer service has been excellent. The team is highly responsive by both email and phone, ensuring all our questions and concerns were addressed promptly.

Overall, we couldn’t be more satisfied with Hoveln Heating & Cooling. Their professionalism, responsiveness, and expertise make them a company we would confidently recommend to others.”

– Jeff M.